Shipping policy

Last Updated: September 20, 2026

1. Standard Shipping

We offer standard shipping for all orders.

• Domestic: Most orders arrive within approximately 2–7 business days after ordering. Delivery times are estimates and may occasionally take longer due to carrier delays, order volume, weather, or other circumstances outside our control.

• International: We ship international orders as quickly as possible. Most international orders arrive within approximately 1–2 weeks, although delivery may take longer depending on the destination, carrier, customs processing, and other factors.

2. Processing & Tracking

Orders are prepared and shipped as quickly as possible.

Tracking information may be provided when available. During periods of high order volume, or depending on the shipping method used, some orders may not receive a tracking number or tracking updates.

3. Address Accuracy

Please make sure your shipping address is correct before placing your order. Align Cases is not responsible for orders delivered to an incorrect address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, we will contact you regarding available re-shipping options.

4. Customs & Duties

For international orders, customers are responsible for any customs duties, import fees, taxes, or other charges imposed by the destination country.

Customs processing may also cause additional delivery delays.

5. Shipping Delays

Estimated delivery times are not guaranteed. Carrier delays, severe weather, holidays, customs processing, high order volume, and other circumstances may affect delivery times.

6. Lost or Damaged Orders

If your order is confirmed lost by the carrier or arrives damaged, please contact us at hello@aligncases.com and we will work with you to resolve the issue.